So you want more business and you think that this Green stuff is a bit of a cook up? Guess again - Hotel guests are very savvy these days and with environmental groups getting more prominent by the day it seem the best thing a hotel can do is tell the guest what your green practices are. They’ll come back.
It’s a bit like the shopping story where the silent shopper never complains when they get bad service they just never come back.
Your guest does notice. Just Last month the author stayed in a hotel interstate where the showers were still operating at full flow, no regulators nothing and in another property on a different trip there was no less than 11 different globes of different colors , types ,energy usage and wattage in the one room.
Global warming looks like being a health hazard. Hotels in particular are required to put their best foot forward, however many stop short of a measurable approach and seem happy to just have a green tinge.
Listed below are some easy things your property may not have tried.
A great way to address your indirect emissions is to address your material suppliers. It could be good policy to ask your suppliers if they have programs in place to “Reduce, Reuse, and Recycle products. Using this type of approach can give a hotel significant cost savings.
Restaurants could use the organic produce to also minimize the hotels carbon footprint.
The Purchasing department might find that there are providers who use less packaging on or for their goods.
Guest room, bathroom amenities can be of the biodegradable type to minimize the impact of wastes entering the environment through the rubbish dumps. It’s a simple question and selection process with your suppliers.
More direct actions for hotels are things like having the Guestroom drapes closed to help retain the heat or cool air regardless of the room being occupied or not. Sure it’s up to the guest to do what they want when they occupy the room - rest of the time belongs to the hotel. Advertising has told us the heating and cooling costs lost through the windows is significant.
For those hotels that have variable thermostats in every guestroom, it would be a beneficial in terms of energy used if Housekeeping were to adjust the dial to a predetermined standard setting after they have finished servicing the room. Instead of having one room running on 20 degrees Celsius and the next at 23 degrees Celsius
Imagine the energy wasted everyday when thermostats are all over the place; it’s like a silent killer.
Do you have computers running 24 hours day because they’ve not been turned off in places like sales and marketing, housekeeping, finance, or admin departments?
It’s very noticeable the accommodation industry has not taken onboard advances made in lamps and lighting technology. Just Lookup in any reception area at the widespread use of incandescent lamps. With LED lamps 5 times more efficient than halogen or incandescent globes it pure common sense to change. Environmentally friendly LED is Mercury free unlike the fluorescent globes, guess that’s the reason hotels are hanging off changing over.
Lifetime on LED is significantly longer than any of the others out there meaning less replacement and maintenance costs. LEDs do not emit harmful infrared or ultraviolet radiation.
Think they are not bright enough - think again, check them out.
Till next time
The Kenson Team